Additional Service Offerings

• Infrastructure performance maintenance

  Your infrastructure needs to perform well every day, not just the day after it goes live. Changing workloads requires that your infrastructure be closely monitored to ensure that you are maximising your investment. We have helped many organisations extend the useful life of their environment by some simple maintenance activities. We can do that for you too.

• Enterprise backup & recovery support

  Any disaster recovery or business continuity procedure is highly dependent on the quality of your data backup strategy and how closely you adhere to it. Avoid lost opportunities or total loss of business by making sure every piece of business-critical data is placed on back up and ready for complete data recovery whenever the need arises.

  Omega Enterprise Backup Support Services solidifies your backup strategy by not only testing, monitoring, and managing your entire backup system and infrastructure, but also recommending improvements wherever needed.

• IT health checks

  With business processes now heavily reliant on IT, you just can’t afford to be ignorant of the actual state of your IT systems. A seemingly healthy system might actually be underperforming or even on the brink of an outage. It is therefore important to ascertain the health status of your IT assets in order to prevent any unplanned business disruptions.
  Our technical specialists can review even the most complex IT environments and produce accurate and concise reports detailing the health status of each component.

• Software support

  Subscription tracking & procurement 

  One of the challenges with modern software is tracking your licensing costs. This is particularly true with a heavily virtualised IT infrastructure, combined with vendors making changes to their licensing model to maximise their profits. We can help not only bring clarity to your actual licensing situation, but also bring real world experience in ways to optimise your software licensing spend.

• Hardware lifecycle management

  Managing the lifecycle of your infrastructure has its challenges. When to replace, and with what? When to extend the warranty, and is that even possible? At Omega we work with you to maximise your current IT investments, and if necessary, help you find the best path forward to ensure your IT continues to work for your business or organisation.